Warranty Information

At Burgess Homes, we offer a Limited 10-Year Structural Warranty providing long-term coverage, clear standards, and peace of mind—protecting your home for years to come.

Burgess Homes Warranty

Built with care. Backed with confidence.

At Burgess Homes, our warranty is a natural extension of how we build, carefully, responsibly, and with the same attention to detail we would expect in our own homes. Every new home we deliver is backed by a Builder Backed Limited Warranty, administered by Quality Builders Warranty Corporation (QBW), providing homeowners with clear standards, defined coverage periods, and a structured process for support. This warranty reflects our commitment to quality workmanship, durable construction, and long-term peace of mind for our clients .

The warranty offers comprehensive coverage over time: the first year focuses on workmanship, materials, and mechanical systems; the second year extends protection for major systems such as plumbing, electrical, heating, and cooling; and years three through ten provide coverage for defined major structural defects. Coverage is automatically transferable to future homeowners during the warranty period, reinforcing the lasting value of a Burgess Home. Clear warranty standards and a formal claims process ensure transparency, fairness, and accountability at every stage.

Ultimately, this warranty is not just about coverage; it’s about trust. Built on decades of hands-on experience across residential and commercial construction, Burgess Homes stands behind every project with confidence and pride. Our goal is simple: to deliver homes built to endure, supported by a warranty that reflects our belief in doing things right, from the first day you move in to many years down the road.

Explore Your Warranty Coverage

Want to know what’s covered and how we’ve got your back?

How to Submit a Service Request

First time submitting a request?
Watch our quick tutorial video to learn how to navigate the warranty submission process through our SOS Warranty Portal.

Submit a Warranty Request

Experiencing an issue?
Submit your service request directly through our secure warranty portal. Our team will follow up with next steps as quickly as possible.

Coverage Instructions

QBW is the Nation's Leading Provider of 10-Year Home Builder Warranties